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IT Asset Management Pick
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| Title
- LANDesk Asset Manager |
| Author
- LANDesk |
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Short Description
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| The IT
asset management tools your enterprise needs to control costs
and increase efficiency, support business best practices and
standards, improve service and effectively and efficiently manage
your changing IT and non-IT assets. |
| Asset Manager
Download |
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| - Numara Track-It! |
| Numara
Track-It! Description |
Information Technology is the lifeblood of todays larger organizations. But with budgets tight, you need to make every IT dollar count.
Track-It! can help. Out-of-the-box, it is the perfect solution
for IT departments with 3 or more technicians who manage and
support a large number of assets and end users at multiple locations.
Track-It! is designed for the company that wants to maximize
the productivity of its IT staff, track and manage Windows and
Macintosh workstations, automate the tracking and management
of help desk functions and give end users the ability to be
self sufficient. Technicians are automatically notified of new
and overdue work orders, can run audits as a service or on-demand
and automatically turn e-mail requests into work orders.
Track-it! is accessible via a Web browser or a Windows client
and offers named or concurrent access for technicians. And,
as your needs grow, you can extend your management capabilities
through Track-It! add-on modules. With its low cost of ownership
and ease of installation and use, Track-It! helps you increase
customer satisfaction and has the potential to deliver excellent
return on your investment.
Fast Start and Easy to Install: Get up and running quickly for a rapid return on your investment!
Full Functionality: Out-of-the box, a comprehensive solution for managing and supporting your IT assets
Affordable and Proven: Low cost of ownership fits virtually any size budget
Flexible and Scalable: Buy only the functionality you need and add on one of Track-Its simple cost-effective modules as you grow!
Seamless Integration: Tightly integrated modules save you time and money!
Track-It! offers a comprehensive feature set — help desk, inventory,
auditing, reporting, security and more — and is designed to
support a large number of users across multiple departments.
Even better, its fast and easy to get started with Track-It! Fully scalable, this Web-enabled help desk and asset management solution gives you the tools you need to maximize productivity and return on investment. Check out these features:
Features:
Displays Help Desk, Inventory, Purchasing, Library and Training information in customizable views
Delivers 20 views per technician per module, allowing filtering, grouping and sorting criteria to be defined and saved then used in the Technician Client or Technician Web interface
Provides ability to create master work orders and associate sub-tasks (assignments) to different technicians or groups
Displays work orders and assignments in the Help Desk View
Provides pre-defined security templates and ability to create new templates
Synchronizes Track-It! end user data with your Active Directory information
Offers end user self-help capabilities using a Web browser
Allows for three-tiered work order categorization
Provides ability to link file attachments to work orders
Displays date/time information based on technician’s and end user’s local time zone
Automates notification to technicians and end users
Turns e-mails from end users or intelligent network devices into work orders
Responds to end user e-mails requesting work order status
Audits Windows hardware and software information using login scripts and/or operating as a service running on the desktop
Addresses Service Level Agreements (SLAs)
Provides advanced requestor/workstation look-up for work orders
Delivers a powerful spell-check option in the Technician Client (Windows Client)
Highly scaleable; runs on Microsoft SQL Server |
| - Numara
Track-It! Download |
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