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IT Asset Management Pick
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| Title
- LANDesk Asset Manager |
| Author
- LANDesk |
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Short Description
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| The IT
asset management tools your enterprise needs to control costs
and increase efficiency, support business best practices and
standards, improve service and effectively and efficiently manage
your changing IT and non-IT assets. |
| Asset Manager
Download |
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| - Intuit Track-It! Professional Edition |
| Intuit Track-It! Professional Edition
Description |
Are the demands on your IT department continuing to grow? You’re not alone. While youre sorting through phone messages and e-mails, your end users are getting frustrated and dissatisfied.
Track-It! Professional can help. Out-of-the-box it is a complete solution to automate the tracking and management of your IT assets and end users’ help desk requests. Track-It! is specifically designed to automate repetitive tasks, standardize procedures, effectively share key knowledge and help your technicians focus their time on critical activities.
Track-It! Professional lets you get the right information to the right people at the right time and help you increase productivity and end user satisfaction. Not sure which Track-It! edition is right for your business? Please contact our Sales team at 800-557-6970.
Easy to Install and Use: Straight-forward installation and ease of use have you up and running in days.
Low Cost of Ownership: Businesses of any size can afford to get started.
Flexible and Scalable: Buy only what your business needs today and add on as you grow.
Seamless and Complete: Out of the box, Track-It! is a complete inventory / help desk management solution.
Track-it! 6.5 Professional lets you perform critical support functions more effectively and efficiently. And, as your needs grow, you can increase your automation capabilities through Track-It! add-on modules. Affordable and flexible, Track-It! Professional can help you streamline operations, satisfy your end users and deliver an excellent return on your investment. Check out these features:
Professional Features:
Displays Help Desk, Inventory, Purchasing, Library and Training information in customizable views
Delivers 10 views per technician per module, allowing filtering, grouping and sorting criteria to be defined and saved
Views are shared between Technician Client and Technician Web user interfaces
Audits Windows hardware and software information using login scripts and/or operating as a service running on the desktop
Manages work orders by end user or IT asset
Automates technician notification when there is a new or overdue work order
Automates end user notification when their work order is complete
Turns e-mails from end users or intelligent network devices into work orders
Responds to end user e-mails requesting work order status
Creates custom Crystal Reports using the asset and help desk information in Track-It!
Displays date/time information based on technician’s local time zone |
| - Intuit Track-It! Professional Edition
Download |
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