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IT Asset Management Pick
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| Title
- LANDesk Asset Manager |
| Author
- LANDesk |
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Short Description
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| The IT
asset management tools your enterprise needs to control costs
and increase efficiency, support business best practices and
standards, improve service and effectively and efficiently manage
your changing IT and non-IT assets. |
| Asset Manager
Download |
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| - Intuit Track-It! |
| Intuit Track-It!
Description |
Every day, IT is asked to do more with less.
Whether you operate a one-man show or a department with dozens of IT professionals, Track-It! has the tools you need to manage and support your IT assets. Track-It! automates repetitive activities like logging and tracking help requests, inventory, auditing systems, reporting stats and more giving you time to meet the needs of end users and the business.
Track-It! Advantages:
Provides quick and easy installation. From out-of-the-box to up and running in no time!
Reduces mundane office tasks. Track-It! automatically:
Logs and numbers work orders
Communicates job status to end users
Routes and prioritizes help desk work orders
Trims your workload and speeds problem resolution. Track-It! empowers end users so they can:
Search for answers in a Knowledgebase or your customized FAQs before logging a work order
Submit their own work requests
Check the status of their work requests
Increases end user satisfaction. Designed with end user satisfaction in mind, Track-It! lets you:
Manage and monitor service levels
Solve user problems faster
Identify weak areas for improvement
Report service and satisfaction successes
Puts IT data at your fingertips. Track-It! captures IT asset knowledge you can use to:
Initiate audits on demand and on custom-set schedules
Choose audit frequency, method and level of detail
Inventory hardware, software and user information
Track changes through an asset’s lifecycle
Identify changes and usage patterns
Determine compliance and more! |
| - Intuit Track-It!
Download |
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