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IT Asset Management Pick
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| Title
- LANDesk Asset Manager |
| Author
- LANDesk |
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Short Description
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| The IT
asset management tools your enterprise needs to control costs
and increase efficiency, support business best practices and
standards, improve service and effectively and efficiently manage
your changing IT and non-IT assets. |
| Asset Manager
Download |
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| - TOPdesk Enterprise |
| TOPdesk Enterprise
Description |
Service management differs from organisation to organisation. The scope and adaptability of the Service management application is thus very important. TOPdesk Enterprise meets all the requirements of large organisations and provides an integrated and complete solution.
Range of application
TOPdesk Enterprise can be used by every large organisation that offers services to clients or end users. Whether it concerns an IT environment, a facilities department or external client support, TOPdesk Enterprise is the key to effectively handling all your processes.
For end users
The TOPdesk interface is entirely web-based for both users and end users. TOPdesk Enterprise can thus be used throughout the entire organisation. End users can log their queries, complaints, requests and malfunctions via the web. They can also receive status updates and gain insight into the progress of incidents, orders and reservations.
TOPdesk Enterprise is for:
large organisations with more than 2000 employees
organisations that wish to have more extensive possibilities when integrating a Service management solution with other processes
large complex, combined central and decentral service desk organisations, such as Shared Service Centra
organisations that wish to gain further insight into costs and manage them better
Advantages of TOPdesk Enterprise
Attractive intuitive interface, with which TOPdesk users can begin working immediately
MS SQL and Oracle have as database environments the possibility of an online back-up and rollback mechanism
Extensive integration possibilities with existing systems and applications such as Novell NDS, MS Active Directory, Gensys, Empirum, LANdesk, Beaufort, Noise
Simple approach to the TOPdesk environment via standard provided reports and queries
Clear and intuitive way of creating lists, reports and selections in the database
Possibility to approach the database easily using external report generators |
| - TOPdesk Enterprise
Download |
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