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IT Asset Management Pick
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| Title
- LANDesk Asset Manager |
| Author
- LANDesk |
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Short Description
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| The IT
asset management tools your enterprise needs to control costs
and increase efficiency, support business best practices and
standards, improve service and effectively and efficiently manage
your changing IT and non-IT assets. |
| Asset Manager
Download |
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| - TOPdesk Professional |
| TOPdesk Professional
Description |
Support services such as IT, facilities, HR or clients, exist within many organisations.
The internal IT help desk supports staff within the organisation, whilst the external service desk supports the organisations clients. Every organisation has specific requirements for a Service management tool that supports their processes.
TOPdesk offers a solution for any type of organisation, regardless of the size or budget. Over 1800 organisations from different sectors work with TOPdesk daily to support their service desks. Are you looking to improve the service you provide your clients? Would you like to set up a streamlined service desk?
The 1 Solution for your Help Desk TOPdesk is a well-engineered software application that assists the Service desk in its day-to-day operation. TOPdesk is a user-friendly and effective tool. Above all, TOPdesk is flexible. Due to its modular structure, you can decide exactly which functions your help desk requires.
Incident management Configuration management Service Level management Problem management Change management Email integration PC audit Knowledge bases Fuzzy search engines 100 % web-based Every Service Desk deserves a TOPdesk TOPdesk offers a TOPdesk for any type of Service desk or Help desk, regardless of the size or budget. TOPdesk Professional is suitable for organisations with 200 to 15.000, and more end users. TOPdesk Professional Interal Support (IS) focuses on internal IT support within the organisation. For external support of clients, we offer TOPdesk Professional External Support (ES).
For organisations that support up to 200 end users, TOPdesk also provides the sharply priced TOPdesk lite. TOPdesk lite offers an ideal tool for smaller organisations that wish to set up a professional help desk. |
| - TOPdesk Professional
Download |
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